Cancellation and Replacement Policy
Cancellation and Replacement Policy
Keshvi Solar and Auto Cleaning
Last Updated: 09-03-2025
At Keshvi Solar and Auto Cleaning, we strive to provide the best products and services. However, if you need to cancel an order or request a replacement, please review our policy below.
1. Order Cancellation
Eligibility for Replacements
- The product must be unused, in its original packaging, and in the same condition as received.
- Replacement requests must be initiated within 7 days of delivery.
Replacement Process
- Contact our support team with your order details and reason for replacement.
- We will review your request and provide instructions for returning the product.
- The customer is responsible for return shipping costs unless the product is defective or incorrect.
Important Notes
- No refunds will be provided. Only replacements are allowed.
- Shipping charges are non-refundable
2. Damaged or Defective Products
- If you receive a damaged or defective product, please contact us within 12 hours of delivery with supporting images.
- We will offer only replacement based on the extent of damage.
- If the issue persists, contact our support team for assistance.
3. Changes to This Policy
- We reserve the right to update this policy at any time. Any changes will be reflected on this page.
Contact Us
For any cancellation or refund-related inquiries, please contact us:
- Company Name: Keshvi Solar and Auto Cleaning
- Location: Surat, Gujarat, India
- Email: keshvisolar@gmail.com
- Phone: +917778002000