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Shipping Policy

Shipping Policy
Keshvi Solar and Cleaning Services
Last Updated: 09-03-2025

Thank you for shopping with Keshvi Solar and Cleaning Services. We are committed to delivering your orders in a timely and efficient manner. This Shipping Policy explains our shipping terms, including delivery times, charges, and other important details.

1. Shipping Locations

  • We currently ship across India.
  • International shipping is not available at this time.

2. Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Custom or bulk orders may require additional processing time, which will be communicated to you in advance.

3. Shipping Charges

  • Shipping charges are calculated based on order weight, size, and delivery location.
  • The final shipping cost will be displayed at checkout before order confirmation.
  • Free shipping may be available on selected products or promotional offers.

4. Estimated Delivery Time

  • Standard Delivery: 5-10 business days.
  • Express Delivery: 2-5 business days (if available and selected at checkout).
  • Delivery times may vary depending on the shipping address and unforeseen circumstances such as weather conditions, logistics delays, or public holidays.

5. Order Tracking

  • Once your order is shipped, you will receive an email or SMS with tracking details.
  • You can track your order using the tracking number provided.

6. Delivery Issues

  • If your order is delayed beyond the estimated time, please contact our customer support.
  • If the package is undeliverable due to incorrect address details provided by the customer, additional shipping charges may apply for re-delivery.

7. Damaged or Lost Shipments

  • If you receive a damaged product, please notify us within 48 hours of delivery with photos of the damage.
  • If your order is lost in transit, we will investigate with the courier and arrange a replacement or refund if necessary.

8. Returns Due to Non-Delivery

  • If the courier is unable to deliver the package after multiple attempts, it will be returned to us.
  • In such cases, customers may request re-shipment (additional charges may apply) or a refund (excluding shipping costs).

9. Changes to Shipping Policy

  • We reserve the right to update this policy at any time. Any changes will be reflected on this page.

Contact Us
If you have any questions regarding our Shipping Policy, please contact us:

  • Company Name: Keshvi Solar and Cleaning Services
  • Location: Surat, Gujarat, India
  • Email: keshvisolar@gmail.com
  • Phone: +917778002000

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